If you need to report an issue or have additional questions, you are welcome to email Apex Support or submit a ticket. You may also schedule a live Zoom session with our Apex Customer Support team here: Schedule Training or Troubleshooting
Submitting a ticket for SBHC Data Hub
- Click submit a ticket to open the Apex General Support Request Form
- Enter your Name and Email address
- In the “How can we help you?” section, select “I need support with Apex Data (App on iPad/Android tablet or SBHC Data Hub on web-browser).”
- Choose one of more of the following options in the “How are you accessing Apex Data?” section:
- Data App on iPad or Android Tablet
- SBHC Data Hub on web-browser (Google Chrome, Firefox, Safari)
- Provide as many details as possible in the text box.
- Upload attachments such as screenshots, if desired.
- Click Submit.
- If you would rather discuss this issue with Apex Customer Support, you are welcome to schedule a live Zoom session by using the provided link here or in the form: https://scheduler.zoom.us/jacqueline-smerdel-she-her/apex-training-and-client-support
A member of our support team will respond to your request as soon as possible.
